Client Guidance and Information: COVID-19

We will ensure this page is kept up to date as soon as we get information, if you are an existing client we will call you with any changes as soon as possible should it effect you. 

Last updated: 29/05/2020

Arranging Funerals: 

  • Funerals are to be arranged over the phone or via email as much as is practicably possible 

  • We are advising not putting dates on orders of service etc. so if the funeral has to be cancelled they can be used when it is re-booked. If we can get them printed (as many printing companies have closed)

  • We will collect clothes and certificates from clients houses rather then having you travel to us

  • 2 people at an appointment for viewing

  • All coffins, urns and our standard charges are online for easy viewing 

Attending and carrying out funerals: 

  • Immediate family only are advised to attend the funeral 

  • Thanet Crematorium only permits 10 people to attend Cremation Services 

  • 10 people only in cemetery chapels (Ramsgate and Margate)

  • Thanet Crematorium offers a Webcast service (subject to availability) so it can be viewed from home, this is currently still charged for but we will be offering a reduced fee where we can. 

  • Services can be recorded by the crematorium to be watched by those who cant attend. There is a charge for this service set by the crematorium. 

  • Church of England closes churches, services only at the crematorium or graveside. 

  • In some cases we can arrange for the cremation or burial and plan to hold a memorial service later in the year when possible. 

Cremated Remains: 

  • Burials of cremated remains can still take place, it is advised however to leave this for now and carry it out at the end of the year. 

Viewings/ Chapel Visits:

  • At the moment advise on viewing someone who has passed away from COVID-19 is mixed but industry bodies are recommending that viewing does NOT take place. You can still visit our chapel with the coffin sealed.

  • People who have passed away and have NOT had the infection will be able to have chapel visits as per our normal practice. 

Measures we are taking:

  • We are providing hand sanitizer in our reception for use on entry and exit 

  • All staff are being re-trained in P.P.E. and Infection Control Management 

  • Our arrangement rooms are being disinfected after use 

  • We will no longer be offering limousines, this has been advised by the industry self-regulatory bodies   

  • Staff are not shaking hands with clients 

  • Some members of staff have been sent home due to the government restrictions on age and health conditions. 

Contact
Location
Opening Hours

Telephone:

01843 862 503

Email: funerals@hnoble.co.uk

No. 1 Northdown Road,

St. Peters,

Broadstairs,

Kent,

CT10 2UL.

Monday - Friday 

09:00 - 17:00 

Excluding Bank Holidays

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©Copyright H. Noble Funeral Directors Ltd. 2019

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